Improving Cross-Cultural Communication | CSU Pro Dev


Improving Cross-Cultural Communication

Course Description

As economic and political spaces between nations become smaller and international trade continues to increase, the movement of people between countries is becoming more fluid. With competition for talented global workers increasing, companies are becoming increasingly aware that creating a cross cultural environment in the workplace is critical for long-term success.  Cross cultural training is now becoming an integral part of staff training as leaders, managers and HR staff want to ensure that effective communication is developed between employees. 

Real-World Application

By educating staff through cross cultural training courses, such as cross cultural team building and communication programs, companies and organizations are becoming more competitive in the global marketplace due to heightened synergies, better awareness and more practical skills on working in an international and multicultural working landscape.



Who Should Attend

This course is designed for organizations that are growing beyond national borders; for staff that are increasingly working with colleagues in other countries or involved in multinational projects and programs.

Course Objectives

Upon successful completion, participants will be able to:

  • Have an in-depth cultural awareness and understanding of the impact of cultural differences
  • Know the necessary foundation and tools to become culturally competent
  • Have a better understanding of the cultural challenges facing multicultural workplaces
  • Have the opportunity to enhance cultural sensitivity and competence
  • Gain practical tools to reduce cross-cultural misunderstanding and encourage positive cross-cultural working relationships


November 1, 2017
6-9:30 p.m.

CEUs:  0.35


CSU's Monte Ahuja College of Business, 1860 E. 18th St., Cleveland, OH 44115 (map)

Fee: $189

To receive the EARLY BIRD RATE, you must register at least 6 weeks prior to the start date of the course. Corporate, CSU Student, Alumni and Organization membership discounts available!

Course Benefits

Competency-Based Professional Development: Our programs increase learner retention through application, which results in a more productive workforce.  Students demonstrate their competence by successfully completing a course assessment.

All Inclusive: Each course delivered at CSU includes materials, pre-test and post-test, coffee, snacks, lunch and convenient, on-site parking.

Educated and Experienced Instructors: Our instructors bring years of real-world, classroom and CPA, CFA, SHRM, PhD and MBA experience. Many hold leadership positions in northeast Ohio organizations and have taught at the graduate and undergraduate levels.

Cost-Effective: The course is designed to minimize travel expenses and time away from work.

Convenient: Flexible schedules are not only an attractive option, but a necessary for busy professionals.

Networking Opportunities: Learn from instructors and colleagues who have a variety of industry experiences to share.

Audit option: Students have the option to audit a course they have already attended at no charge within one academic year. Interested students must notify the ProDev office requesting to audit a course a minimum of 10 business days prior to the course start date to ensure there is enough seating. Audit students are responsible for their own parking and lunches. New materials will not be provided.

Corporate, Custom Availability: Can be custom-tailored to the needs of your organization to provide skills your workforce can apply immediately as a corporate training if requested.

Refund Policy

No refunds will be issued if notification is not received seven business days prior to the first day of class. Registrants who cancel will receive a refund, less a $50 processing fee, if we receive written notification a minimum of seven business days prior to the first day of class.