Are looking for a way to improve your customer service skills? Learn how to deliver quality customer service and maintain long term client relationships with effective communication. This course will teach you best practices that will help your organization stand out amongst competitors.
Friday, November 15, 2013
8:30 a.m.-12:30 p.m.
CSU's West Center, 26202 Detroit Road, Suite 312, Westlake, Ohio (map)
CSU Alumni: $135 (10% discount)
Registrants who cancel will receive a refund, less a $50 processing fee, if we receive written notification a minimum of seven business days prior to the first day of class. No refunds will be issued if notification is not received seven business days prior to the first day of class.
Wednesday, November 13, 2013
Professional Development Center
1860 East 18th Street, Rm. BU 216
Cleveland, OH 44115