Documentation is critical for any workplace, of any size, in any industry, and…often ignored by users, because it does not do what it is supposed to do, which is to help users.
Whether you design single-page cheat sheets, voluminous print manuals, or online help systems as part of a documentation library, the same documentation guidelines apply – make sure your user understands, identifies, and accomplishes.
After you have completed this class, you will be able to:
This is a required course for the Technical Communication Certificate.
Thursday, December 5, 2013
8:30 a.m.-4:30 p.m.
CSU's West Center, 26202 Detroit Road, Suite 312, Westlake, Ohio (map)
CSU Alumni: $230 (10% discount)
Includes course materials, light morning snack, lunch, and parking.
Registrants who cancel will receive a refund, less a $50 processing fee, if we receive written notification a minimum of seven business days prior to the first day of class. No refunds will be issued if notification is not received seven business days prior to the first day of class.
Monday, December 2, 2013
Professional Development Center
1860 East 18th Street, Rm. BU 216
Cleveland, OH 44115